FAQs

How soon do I have to complete this registration in order to be covered?
You must complete registration within 30 days of purchase.

How do I find my Model Name, Product Code, or Serial Number?
Click here for help finding these numbers on your Sony Notebook or Sony Desktop.

I’m having trouble registering online. Is there another way to register?
Yes. You can also register by phone at 888-835-8472 . Be sure to have your invoice and your new equipment nearby.

How many products are covered by my extended warranty?
That depends. If you have purchased a:

• Computer System: The desktop tower is covered by your extended warranty. If you purchased a Sony display at the same time,
you can also put it on your warranty.
• Notebook Computer: The notebook itself is covered by your extended warranty.

What number should I call if I need assistance?
To extend your coverage, ask a question or schedule a repair, call 888-835-8472 anytime.